Your Privacy Matters

Privacy Policy

We are committed to protecting your personal information and your right to privacy.

Last updated: January 18, 2026

Information We Collect

We collect information that you provide directly to us, including your name, email address, company name, and any files you upload for reconciliation purposes. We also collect usage data through cookies and analytics tools to improve our services.

How We Use Your Information

We use your information to provide and improve our reconciliation services, process your files, communicate with you about your account, and send you updates about our products. We never use your financial data for any purpose other than providing our core services.

Data Security

We follow industry-standard security practices to protect your data. Your information is stored securely using trusted infrastructure providers. However, not all data is encrypted at rest. While we implement appropriate security measures, you use our services at your own risk.

No Warranty and Limitation of Liability

StoneQuery is provided "as is" without any warranties of any kind. We are not responsible for any damages, losses, or errors resulting from the use of our services, including but not limited to incorrect reconciliation results, data loss, or business interruptions. Your use of our services is entirely at your own risk.

Data Transfer

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at support@stonequery.com.

Frequently Asked Questions

What data do you collect?

We collect information you provide directly when you create an account, upload files, or contact us. This includes your name, email address, company details, and any files you upload for reconciliation.

How is my data protected?

We use industry-standard encryption (AES-256) to protect your data at rest and in transit. Our servers are secured with enterprise-grade security protocols, and we never sell your data to third parties.

Where is my data stored?

Your data is stored on secure servers located in data centers that comply with international security standards. We may use cloud service providers that meet our strict security requirements.

Can I delete my data?

Yes, you can request data deletion at any time by contacting us at support@stonequery.com. We will permanently delete your data within 30 days of your request.

Do you use cookies?

Yes, we use essential cookies to improve your experience and analyze site usage. You can disable cookies in your browser settings, though some features may not work properly.

Contact Us

If you have any questions about this Privacy Policy

If you have any questions or concerns about our Privacy Policy, please contact us at:

support@stonequery.com

Have Questions?

Our team is here to help you understand how we protect your data.